Introduction to Our Refund Policy

We offer a refund policy that is fair and reasonable, and is designed to protect both you and us.

Cancellations and Refunds

If you need to cancel your membership or class, please contact us as soon as possible.

• More than 30 days notice: full refund
• 15-30 days notice: 50% refund
• Less than 15 days notice: no refund
• Exceptions may apply, please contact us

Refund Policy for Packages

Our packages are non-refundable, but we may offer a credit towards a future purchase.

Refund Policy for Gift Cards

Gift cards are non-refundable, but may be exchanged for a credit towards a future purchase.

Refund Process

If you are eligible for a refund, please contact us and we will process it as soon as possible.

1. Contact us to initiate the refund process
2. Provide proof of purchase or membership
3. Allow 5-10 business days for processing
4. Refund will be issued in the original payment method

No-Show Policy

If you fail to show up for a class or appointment, you will not be eligible for a refund.

Exceptions to Our Refund Policy

We may make exceptions to our refund policy in certain circumstances, please contact us to discuss.

• Medical emergency
• No refunds for workshops
• No refunds for private classes